What we do

We find it. We fix it.
We run it.

Hashtag AI Solutions isn't a tech vendor. We're your AI partner — we audit your entire operation, build the system specific to your gaps, install it into the tools your team already uses, and run it for you ongoing. One partner, end to end. No handoffs. No disappearing after go-live.

The reality for most SMEs

Your team is doing work that shouldn’t need a human.

The cost isn't always visible. It shows up as slow follow-up, inconsistent reporting, and manual work that quietly drains your best people of the time they should be spending to grow the business.

83%

of small-business owners have never calculated what their admin time is actually costing them.

UK Admin Drain Report, 2026
47 hrs

the average time a business takes to respond to a new lead — yet contact within 5 minutes makes a sale 21× more likely.

Harvard Business Review / RevenueHero
£19,000

lost per year, per owner, to admin and operational tasks a system could be handling instead.

NerdWallet UK, 2025

The model

Not a tech vendor. Your AI partner.

We audit your entire operation, build the AI solution specific to your gaps, install it into the systems your team already uses, and run it for you ongoing. One partner, end to end — no handoffs, no projects abandoned after go-live.

And it’s not theory. Everything we build sits on the same AI infrastructure we run inside our own agency — live in production, every day.

The model

Find. Build. Install. Run.

01 — Find

We find what it's costing you

Every function audited and every gap quantified — before we recommend a single thing. You get a concrete cost map you own.

02 — Build

We build the exact fix

Proven architecture configured to your operation. Nothing goes live until you've seen it working and said yes.

03 — Install

We make it live

Connected and tested in your real business, with your team ready from day one and a defined go-live date.

04 — Run

We run it and improve it

Monitored, updated and reported every month — in plain numbers. We don't disappear after go-live.

What we build

Systems that run the work — not slideware.

The same four building blocks, configured to your operation: workflow automation, custom agents, systems integration and data pipelines. Each one plugs into the tools you already run.

Workflow automation

The busywork, handled end to end

Repetitive operations run on a schedule with no human in the loop — only the real exceptions reach a person.

Custom agents

Judgement, not just rules

Agents that read context, make the routine calls, act in your tools, and escalate only what genuinely needs you.

“I’m not here to sell you a system. I’m here to find what’s costing you and fix it.”

Adam Burnside · Founder & CEO

Start a conversation

Tell us the job that’s eating the week.

We'll find what it's costing you — and what it would take to fix it. A real person replies. No pitch, no jargon, no decks.